Terms of Service
Welcome to Orchestrum, operated by Orchestrum d.o.o. (“we,” “us,” or “our”). These Terms of Service govern your use of our website (https://orchestrum.eu) and our ERP software services (“Service” or “Services”). By accessing or using our website and services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing our website or registering for our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy.
2. Eligibility
Our Services are intended for use by businesses and professionals. By agreeing to these Terms, you confirm that you have the legal authority to bind the organization you represent to these Terms. If you are an individual, you affirm that you are at least 18 years of age.
3. Services Provided
Orchestrum offers ERP software solutions to help businesses optimize and streamline their operations. The specific services offered may vary and are described on our website or in individual agreements with clients.
4. Account Registration and Security
To access certain Services, you may need to create an account. You agree to provide accurate information during registration and to update it as necessary. You are responsible for safeguarding your account credentials, and you agree to notify us immediately of any unauthorized use of your account.
5. Usage Rights and Restrictions
We grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your business purposes, subject to these Terms.
Prohibited Uses:
- Reverse-engineering or attempting to extract our source code.
- Using the Services in violation of any applicable law or regulation.
- Distributing, modifying, or creating derivative works based on our Services.
- Accessing the Services to build a competitive product or service.
6. Data and Privacy
Our Privacy Policy governs the collection, use, and storage of your personal data. By using our Services, you agree to our data practices as outlined in our Privacy Policy.
Orchestrum may process customer data on behalf of clients who are Data Controllers under the General Data Protection Regulation (GDPR). Clients using our ERP solutions are responsible for ensuring compliance with GDPR as it applies to the data they control and store on our platform.
7. Intellectual Property
Orchestrum retains all rights, title, and interest in and to its Services, including but not limited to software, designs, trademarks, and other proprietary materials. You agree not to infringe upon or use our intellectual property without our written permission.
8. Fees and Payment
Certain features of our Services may require a paid subscription. All fees and payment terms will be detailed in your subscription plan or agreement with us. Failure to pay fees may result in termination or suspension of your access to the Services.
9. Service Availability and Modifications
Orchestrum reserves the right to modify or discontinue any part of the Services at any time, without notice. We may perform maintenance or updates that may temporarily impact the availability of the Services. We will do our best to inform you in advance of any significant planned downtime.
10. Termination and Suspension
We may suspend or terminate your access to the Services if you breach any part of these Terms or engage in prohibited activities. Upon termination, all rights granted to you under these Terms will cease, and you must discontinue all use of the Services.
11. Limitation of Liability
To the fullest extent permitted by law, Orchestrum and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities, arising from or related to your use of our Services.
In jurisdictions that do not allow limitations of liability, our liability is limited to the maximum extent permitted by law.
12. Disclaimer of Warranties
Our Services are provided “as is” and “as available,” without any warranties of any kind, express or implied. Orchestrum disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Indemnification
You agree to indemnify, defend, and hold harmless Orchestrum, its employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Services or your violation of these Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Croatia, without regard to its conflict of law principles. You agree that any legal actions or disputes will be resolved in the courts located in [City, Croatia].
15. Changes to Terms of Service
Orchestrum reserves the right to modify these Terms at any time. If we make changes, we will post the revised Terms on our website and update the date at the top. Your continued use of our Services constitutes acceptance of the modified Terms.
16. Contact Us
For questions or concerns about these Terms of Service, please contact us at:
info@orchestrum.eu